Nortel-networks NN43111-100 User Manual

Nortel Communication Server 1000Nortel IP Audio Conference Phone 2033User GuideTitle page

Regulatory and safety information10Note 1a: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

Regulatory and safety information11interference. Install and use the equipment according to the instruction manual.Other Safety Approvals: • IEC 60950

Regulatory and safety information12DenAn regulatory notice for Japan

About the IP Audio Conference Phone 203313About the IP Audio Conference Phone 2033The IP Audio Conference Phone 2033 brings voice to the audio confere

About the IP Audio Conference Phone 203314Figure 1 shows the IP Audio Conference Phone 2033.Figure 1: IP Audio Conference Phone 2033

About the IP Audio Conference Phone 203315Extension microphonesThe IP Audio Conference Phone 2033 supports up to two extension microphones that extend

About the IP Audio Conference Phone 203316Telephone controlsUse the Volume control buttons to adjust the volume of the ringer and speaker.Use the Mute

About the IP Audio Conference Phone 203317Use the Navigation keys to scroll through menus and lists appearing on the LCD screen.Arrows appear on the l

About the IP Audio Conference Phone 203318Press the Services key and use the Navigation keys to access the following items:• Telephone Options:— Volum

About the IP Audio Conference Phone 203319Telephone displayThe IP Audio Conference Phone 2033 has two display areas:• The upper display area contains

About the IP Audio Conference Phone 203320Figure 4: Soft keysThe soft key label has a maximum of six characters. Each soft key includes the soft key l

About the IP Audio Conference Phone 203321The idle telephone display also indicates if there is a message waiting or missed call.Each extension microp

About the IP Audio Conference Phone 2033223. Press the Select key.4. Use the dialpad to enter your password at the prompt.5. Press the Navigation keys

Connect the IP Audio Conference Phone 2033 components23Connect the IP Audio ConferencePhone 2033 componentsBefore you beginNote: Your IP Audio Confere

Connect the IP Audio Conference Phone 2033 components24Steps1. Connect one end of the CAT5 Ethernet cable to the network interface located on the back

Connect the IP Audio Conference Phone 2033 components25Figure 6: IP Audio Conference Phone 2033 connections3. To connect an extension microphone, run

Configure options on the IP Audio Conference Phone 203326Configure options on the IP AudioConference Phone 2033The IP Audio Conference Phone 2033 Serv

Configure options on the IP Audio Conference Phone 203327Use the Telephone Options menuTo use the Telephone Options menu: 1. Press the Services key. 2

Configure options on the IP Audio Conference Phone 203328Adjust volumeTo adjust the volume, press the Services key, select Telephone Options and selec

Configure options on the IP Audio Conference Phone 203329To adjust Speaker volume:4. Choose one of the following:— Press the Select key to save the vo

Revision history3Revision historyMay 2009Standard 02.01. This document is up-issued to support Communication Server 1000 Release 6.0.May 2007Standard

Configure options on the IP Audio Conference Phone 203330To adjust the Buzzer volume:4. Choose one of the following:— Press the Select key to save the

Configure options on the IP Audio Conference Phone 203331Adjust display screen contrastTo adjust the LCD screen contrast, press the Services key, sele

Configure options on the IP Audio Conference Phone 203332Select a languageThe display is available in multiple languages. To choose a language, press

Configure options on the IP Audio Conference Phone 203333To select a date/time format:Select Local DialPad ToneThe Local DialPad Tone option enables a

Configure options on the IP Audio Conference Phone 203334View Set InformationThe following telephone-specific information appears in the Set Infooptio

Configure options on the IP Audio Conference Phone 203335Select Ring typeThe ring type option sets the telephone’s ring tone. To choose a ring type, p

Configure options on the IP Audio Conference Phone 203336Select Call TimerThe call timer measures how long you are on each call.To enable or disable t

Configure options on the IP Audio Conference Phone 203337To configure Live Dial Pad:1. Press the Up/Down navigation keys to scroll and highlight Live

Make a call38Make a callThis section describes features associated with making a call. You have several ways to make a call from an IP Audio Conferenc

Make a call39Use PredialUse the Predial feature to enter, preview, and edit numbers before dialing.To use Predial:To edit a Predialed number:3. Press

Revision history4

Make a call40Activate Ring AgainUse the Ring Again feature if you receive a busy tone or if there is no answer. Your IP Phone rings when the person yo

Make a call41To deactivate Ring Again before notification:Redial last number calledUse the Last Number Redial feature to automatically redial the last

Make a call42To create a Speed Call number:To make a Speed Call:1. Press the Speed Call Controller (SpcCtl) key. The triangular icon flashes, indicati

Make a call43Make a System Speed CallUse the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your tele

Answer a call44Answer a callEach incoming call causes the telephone to ring and the Message Indicator lamps to flash.To answer a call:Press the Line (

While on an active call45While on an active callThis section describes features available during an active call.Place a call on holdUse the Hold featu

While on an active call46To return to the original call, if the transfer is incomplete:Use Timed Reminder RecallUse the Timed Reminder Recall feature

While on an active call47If the transferred call is not answered, your telephone rings.Use Call ParkUse the Call Park feature to hold temporarily (par

While on an active call48To park a call on the System Park DN or your own DN:To park a call on a DN other than the System Park DN or your own DN:To re

While on an active call49Record a Calling Party NumberUse the Calling Party Number feature to record a caller’s number, or to charge a call to an acco

Contents5ContentsRegulatory and safety information . . . . . . . . . . . . . . . . . . . . 9About the IP Audio Conference Phone 2033 . . . . . . .

While on an active call50To activate Call Trace:1. Press the Transfer (Trans) key or the Conference (Conf) key.2. Dial the Special Prefix (SPRE) code

While away from your desk51While away from your deskThis section describes features that are used when you are away from your desk.Use Call ForwardUse

While away from your desk52To reinstate Call Forward to the same number:Use Internal Call ForwardUse Internal Call Forward to allow only calls origina

While away from your desk53To activate Remote Call Forward:1. Press the Line (DN) key.2. If calling from a telephone outside the system, dial your dir

While away from your desk54To deactivate Remote Call Forward:Secure your telephoneThe Electronic Lock feature is used to prevent others from making ca

While away from your desk55To lock your telephone:To unlock your telephone:1. Press the Line (DN) key.2. Dial the Electronic Lock Activate FFC.3. Dial

While away from your desk56or4. Choose one of the following:— If dialing locally, press the Goodbye key.— If dialing the FFC remotely, dial your DN.

Talk with more than one person57Talk with more than one personThis section describes features that enable conversations between more than two people.N

Talk with more than one person58If the person you attempt to add to the conference is unavailable: Use Group CallUse the Group Call feature to automat

Talk with more than one person59To answer a Group Call: Note: When you answer a Group Call, three 10-second tones notify you that there is a group ca

Contents6Select Live Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Make a call . . . . . . . . . . . . . . . . . . . .

Work without interruption60Work without interruptionThis section describes features that provide uninterrupted work time.Use Make Set Busy Use the Mak

Additional call features61Additional call featuresContact your system administrator to determine if the following call features are available on your

Additional call features62To charge a local or long-distance call to an account before you dial:To charge a call in progress:1. Press the Line (DN) ke

Additional call features63To charge a call to an account when you transfer a call:To charge a call to an account when you add someone to a conference

Additional call features64Use Forced Camp-onUse the Forced Camp-on feature to automatically ring another telephone (internal or external) immediately

Additional call features65To answer a call camped on to your extension:Use Enhanced OverrideUse the Enhanced Override feature to override an active ca

Additional call features66To disconnect Enhanced Override:Override a busy signalUse the Override feature to override a busy signal and interrupt anoth

Additional call features67To end the connection:Use Privacy ReleaseUse the Privacy Release feature to enable one or more people who share your DN to j

Additional call features68To use Automatic Post selection: The called party is either busy on the telephone or away from the desk. To page the called

Additional call features69To answer a Radio Page:If you carry a Radio Pager, a page indicates that someone dialed your line (DN). If the Radio Page sy

Contents7Work without interruption . . . . . . . . . . . . . . . . . . . . . . . . . . 60Use Make Set Busy . . . . . . . . . . . . . . . . . . . .

Additional features70Additional featuresVirtual OfficeWhen you are away from your office telephone, use the Virtual Office feature to transfer calls a

Additional features71Virtual Office on your remote telephoneFigure 7 on page 72 through Figure 10 on page 73 show IP Phones logged on to an IP Audio C

Additional features72Figure 7: Logged on to an IP Audio Conference Phone 2033 using an IP Audio Conference Phone 2033Figure 8: Logged on to an IP Audi

Additional features73Figure 10: Logged on to an IP Audio Conference Phone 2033 using an IP Phone 2004On the IP Phone 2002 and IP Phone 2004, the featu

Additional features74Virtual Office on your office telephoneTo regain operation of a telephone being used for Virtual Office:Virtual Office logoutTo l

Additional features75Troubleshoot Virtual OfficeWhen you use Virtual Office, error messages may display on-screen. Table 4 lists error messages and ac

Additional features76Invalid ID (3) Incorrect User ID entered.Enter correct User ID.User ID in Gatekeeper database points to originating Call Server.N

Additional features77Permission Denied (5)Incorrect User ID entered.Enter correct User ID.Remote telephone does not have VOUA Class of Service.Notify

Additional features78Media Gateway 1000BA Media Gateway 1000B (MG 1000B) IP Audio Conference Phone can operate in Normal or Local mode.Normal ModeThe

Additional features79Resume Normal ModeUse the Resume Normal Mode command to return to Normal Mode after testing survival functionality. Note: If the

Contents8

Additional features80Troubleshoot MG 1000BWhen using MG 1000B, error messages may display on-screen. Table 5 lists error messages and actions to corre

Hospitality features81Hospitality featuresHospitality features are intended for hotel operations.Set Automatic Wake-UpUse the Automatic Wake-Up featur

Hospitality features82To quit an Automatic Wake-Up call:To verify the time for the Automatic Wake-Up call:1. Press the Line (DN) key.2. Dial the Autom

Flexible Feature Codes83Flexible Feature Codes Use this worksheet to record the FFCs assigned by your system administrator. FFC Feature FFC FeatureAut

Flexible Feature Codes84

Terms you should know85Terms you should knowAttendant A telephone operator in your organization.Calling Party Name DisplayInformation, such as the cal

Terms you should know86Fixed keyThe hard-labeled keys on your telephone.Flexible Feature CodesSpecialized codes entered using the dialpad that enable

Terms you should know87Navigation keysKeys used to scroll through menus and lists appearing on the LCD screen.Off-hookAny line selected to make a call

Terms you should know88Special Prefix code (SPRE)Special codes entered using the dialpad, followed by a two-digit access code, that enable features (f

Index89IndexAAbout the IP Audio Conference Phone 2033 13Answer a call 44Attendant 85Automatic Wake-Up 81BBasic features 13Branch office 78CCall featur

Regulatory and safety information9Regulatory and safety informationTable 1: EMCJurisdiction Standard DescriptionUnited States FCC CFR 47Part 15Class B

Index90LLanguage selection 32Line key 16, 38Local DialPad Tone 33MMake Set Busy 60Malicious call trace 49Meet-me page 67Message key 16, 86Message wait

Index91VView Set Information 34Virtual Office 70Virtual Office login 70Virtual Office logout 74Virtual Office on your office telephone 74Virtual Offic

Index92

Nortel Communication Server 1000Nortel IP Audio Conference Phone 2033User GuideCopyright © 2009 Nortel Networks. All rights reserved.LEGAL NOTICEWhile