Nortel Networks Nortel Contivity Extranet 1000 User Manual Page 3
- Page / 54
- Table of contents
- BOOKMARKS
- IP Phone 2007 1
- Title page 1
- Revision history 3
- Contents 5
- Telephone controls 9
- About the IP Phone 2007 10
- Telephone Display 13
- Tools/Navigation area 14
- Touch panel 16
- Cleaning the Telephone Screen 16
- Enter and edit text 17
- Edit text using the soft keys 18
- Agent and Supervisor features 20
- Assignments 21
- Default Login 24
- Agent Logout 25
- Agent features 26
- Use Force Call 27
- Use Activity code 28
- Use Emergency 29
- Use Not Ready 29
- Place or answer non-ACD calls 30
- Contact the supervisor 31
- Supervisor features 33
- Use Agent key 34
- Use Answer Emergency 34
- Use Call Agent 35
- Use Interflow 35
- Use Night Service 36
- Display Queue 37
- Display Agent status 39
- Terms you should know 41
- Regulatory and safety 47
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