Nortel-networks SRG 50 NN43001-307 User Manual

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Summary of Contents

Page 1 - Main Office Configuration Guide

Nortel Communication Server 1000Main Office Configuration Guidefor SRG 50NN43001-307.

Page 2

10 New in this releaseNTPsThe following NTPs are referenced in this document:•Converging the Data Network with VoIP (NN43001-260)•Electronic Switched

Page 3 - Revision history

100 Bandwidth ManagementThe following three cases of codec negotiation are supported:•The calling user agent sends an SDP offer with its codec list in

Page 4 - 4 Revision history

Configuring Bandwidth Management parameters 101G. 729 ABG. 729 AB G. 729 AB G. 729ABG. 729 AB G. 729 ABG. 723.1G. 723.1 G. 723.1 G.729 A G. 729 AB G. 7

Page 5

102 Bandwidth Management2. Branch office (MG 1000B and SRG) Call Servers must be configuredwith the same VPNI as that of the main office Call Server with

Page 6 - Bandwidth Management 95

Configuring Bandwidth Management parameters 103Select the zone on the Zones web page (see Figure 30 "Zones web" (page105)) and click VGW and

Page 7 - Procedures

104 Bandwidth Management— Intrazone Preferred Strategy = Best Quality (BQ)— Intrazone Bandwidth = default (1000000)— Interzone Preferred Strategy = Be

Page 8 - 8 Contents

Configuring Bandwidth Management parameters 105Figure 30Zones webConfiguration using LD 117A new Bandwidth Management zone is configured in LD 117 using

Page 9 - New in this release

106 Bandwidth ManagementCommandDescription— shared = shared DSP channels (default)— private = private DSP channelsIn CS 1000 Release 5.0, the zones th

Page 10 - 10 New in this release

Configuring Bandwidth Management parameters 107Figure 31Maintenance Commands for Zones web page3Do one of the following:•To display intrazone statistic

Page 11 - Description

108 Bandwidth ManagementThe Maintenance Commands for Zones web page reopens,displaying the statistics for the specified zone or zones. A blankfield indi

Page 12

Configuring Bandwidth Management parameters 109—End—Maintenance using LD 117Use the PRT INTRAZONE or PRT INTERZONE commands in LD 117 toview the intraz

Page 13

11DescriptionContentsThis section contains information about the following topics:•"Survivable Remote Gateway" (page 11)•"Main office ha

Page 14 - SRG network

110 Bandwidth ManagementCommandDescription•Type= PRIVATE/SHARED•Strategy = BB/BQ• ZoneIntent = MO/VTRKAdaptive Network Bandwidth ManagementCS 1000 Rel

Page 15 - Network Routing Services

Adaptive Network Bandwidth Management 111period. When the degradation is removed or the performance of the networkimproves, the allowable bandwidth re

Page 16 - Supported IP Phones

112 Bandwidth ManagementFigure 34Call Progress with Adaptive Network Bandwidth ManagementZone bandwidth management and Adaptive Network BandwidthManag

Page 17 - Main office requirements

Adaptive Network Bandwidth Management 113When a call is made from a zone with Adaptive Network BandwidthManagement enabled, to a third party gateway,

Page 18 - 18 Description

114 Bandwidth ManagementMultiple Appearance Directory Numbers (MADN) can exist on differentzones. Calls to an MADN are handled the same as other IP Ph

Page 19 - Local Mode

Adaptive Network Bandwidth Management 115Figure 36Effect of the default CQos CoefficientFigure 37Effect of a higher CQoS CoefficientOther configurable co

Page 20

116 Bandwidth ManagementThe Call Admission Control (CAC) Validity Time Interval (CACVT) is used tocontrol the length of time that records from a Call

Page 21 - Survivability

Adaptive Network Bandwidth Management 117•Adaptive Network Bandwidth Management parameters are configuredon the main office only and must not be configur

Page 22 - Local Mode operation

118 Bandwidth ManagementThe zone must exist before it can be configured for Adaptive NetworkBandwidth Management. See IP Peer Networking Installation a

Page 23 - IP Phone calls

Adaptive Network Bandwidth Management 119Table 9Adaptive Network Bandwidth Management and CAC fieldsField Title Field DefinitionLD 117equivalentsEnable

Page 24 - Bandwidth Management Overview

12 DescriptionSRG 50 Release 3.0 provides the following:•extends support for the IP Phone 1110See "Supported IP Phones" (page 16) for a comp

Page 25 - Networking consideration

120 Bandwidth ManagementCommandDescriptionConfigure the zone-to-zone record validity time interval, where:•Zone = 1-255• Interval = 1-(48)-255CHG CD &

Page 26 - Capacity

Adaptive Network Bandwidth Management 121CommandDescriptionCHG ZONE <zoneNumber> <intraZoneBandwidth> <intraZoneStrategy><interZo

Page 27 - Branch office dialing plan

122 Bandwidth ManagementCommandDescriptionChange the QoS Response Time Interval while alarms are not coming, in orderto increase the Sliding Maximum f

Page 28 - Music on Hold

Adaptive Network Bandwidth Management 123CommandDescription•zoneNumber = 1-255•intraZoneBandwidth = 1000000 (Mbit/s)•intraZoneStrategy = BQ (Best Qual

Page 29

124 Bandwidth ManagementMaintenance using Element ManagerThe CAC parameters, intrazone statistics, and interzone statistics for oneof more zones are a

Page 30 - 30 Description

Adaptive Network Bandwidth Management 125Figure 39Element Manager CAC parameters—End—Maintenance using LD 117The same information can be displayed usi

Page 31 - Setting up the main office

126 Bandwidth ManagementCommandDescriptionPrint intrazone statistics for the identified zones, where:•zone = ALL or 1-255The output of this command di

Page 32

Adaptive Network Bandwidth Management 127CommandDescription•Strategy = BB/BQ• MO/VTRK/BMG = zoneIntent•QoS factor = %•Bandwidth configured = Kbps•Slid

Page 33

128 Bandwidth ManagementCommandDescription•ZQRTI = 10-120•ZQUAT = 1-99•ZQWAT =1-99• CACVT = 1-255Sample outputs for PRT commands Figure 40 "Sampl

Page 34 - Zone parameters

Tandem Bandwidth Management overview 129Figure 41Sample output for PRT INTERZONE commandTandem Bandwidth Management over viewIn order for the main offi

Page 35

Survivable Remote Gateway 13IP branch officesolutionSurvivableusersServersupportFeature descriptionSRG 50 Release 3.0up to 80CS 1000Release 5.0VoIP an

Page 36

130 Bandwidth ManagementBandwidth utilization for the branch office is tracked at the main office andcan be displayed in LD 117 using the PRT INTERZONE

Page 37 - Figure 3

Dialing Plan Overview 131Figure 42A call between two branch offices tandems through the main officeFigure 43 "General legend" (page 132) shows

Page 38

132 Bandwidth ManagementFigure 43General legendNetwork using Uniform Dialing PlanThe following section provides general network configuration for a net

Page 39

Network using Uniform Dialing Plan 133In a typical network, a full region uses a single Home Location Code(HLOC). However, it is also possible, where

Page 40 - Configuring SIP IP Trunks

134 Bandwidth ManagementRegionCall progressstepsConfiguration detail and call progressduring call setup11All branch offices are provisioned at the NRS

Page 41 - SIP Trunk configuration in NRS

Network using Uniform Dialing Plan 135Figure 45Call flow for Scenario 1 - local call1. The branch office user dials 6-395-3456. The system transmits395-

Page 42 - Figure 7

136 Bandwidth ManagementFigure 46Call flow for Scenario 1 - local call1. The branch office user dials 6-395-3456. The system transmits395-3456 to the NR

Page 43 - Dialing Plan configuration

Network using Uniform Dialing Plan 137Figure 47Call flow for Scenario 1- local call1. The branch office user dials 6-395-3456. The system transmits399-3

Page 44

138 Bandwidth ManagementEvery branch office HLOC is shared with the main officeFigure 48 "Call to a remote branch office on the originator side &quo

Page 45 - SIP/H.323 zones

Network using Uniform Dialing Plan 139Figure 49Call to remote branch office on the destination side1. Main office B determines that this is to LOC 44434

Page 46 - Zone-based digit manipulation

14 DescriptionFigure 1 "SRG network" (page 14) shows the networking among the mainoffice, SRG, and IP Phones.Figure 1SRG networkMain office ha

Page 47 - CLID verification

140 Bandwidth ManagementFigure 50Call to remote branch office on the originator side1. The branch office user dials 6-444-3456. The system transmits444-

Page 48

Network using Uniform Dialing Plan 141Figure 51Call to remote branch office on destination side1. Main office B determines that this LOC plus digits is

Page 49

142 Bandwidth ManagementFigure 52Call to remote branch office on the originator side1. The branch office user dials 6-444-3456. The system transmits444-

Page 50 - 50 Dialing Plan configuration

Network using Uniform Dialing Plan 143Figure 53Call to remote branch office on destination side1. Main office B determines that LOC 444 is to a local br

Page 51

144 Bandwidth Managementwhich provides service for the branch office using the LOC. SeeStep 3.4Provision the NRS to send all calls to a LOC with a gate

Page 52 - Add new data

Network using Uniform Dialing Plan 145Figure 54Provisioning exampleProcedure 9Provisioning Tandem Bandwidth ManagementStep Action1 Enter the main offic

Page 53

146 Bandwidth ManagementFigure 55Tandem endpoint configuration in Element Manager2Plan the gateway routing prefixes. At least one prefix is needed perbra

Page 54

Network using Uniform Dialing Plan 147Table 12 "Main office B DMI and RLI provisioning for calls in branchoffice B" (page 147) lists main offic

Page 55

148 Bandwidth Management7Provision the main office and branch office with a home locationcode (HLOC) or multiple codes to terminate all calls that shoul

Page 56

Network using Uniform Dialing Plan 149Table 16 "Main office A LOC provisioning for LOC to remote mainoffice systems " (page 149) lists main of

Page 57

Main office hardware description 15Signaling ServerThe following Signaling Servers are available for CS 1000 Release 5.0 :•ISP1100•HP-DL320-G4•IBM-X306

Page 58 - Figure 9

150 Bandwidth ManagementFigure 56UDP between main offices and CDP inside the main office regionTable 18 "Provisioning details for this case" (

Page 59 - Add Routing Entry

Network using Uniform Dialing Plan 151Region Provisioning detail1Main office sends all UDP calls to destinations that are its ownbranch office to the

Page 60

152 Bandwidth ManagementAbnormal case - calls originating using UDP, but terminatingusing CDPFigure 58Call flow for Scenario 2 - local call dial UDP1.

Page 61 - Customer number = 0

Network using Uniform Dialing Plan 153Figure 59Call flow for Scenario 2 - local call to remote branch office (originator side)1. The branch office user d

Page 62

154 Bandwidth ManagementFigure 60Call to remote branch office on the destination side1. The main office B deletes the HLOC, and determines that this is

Page 63

Network using Coordinated Dialing Plan 155Figure 61Full CDP networkTable 19 "Provisioning details for this case" (page 155) lists the provis

Page 64 - Procedure 6

156 Bandwidth ManagementRegion Provisioning detail1All branch offices are provisioned at the NRS to route all callsthrough the main office.1Main offic

Page 65 - Dialing plan examples

Network using Coordinated Dialing Plan 157to the NRS. The NRS checks its provisioning, and determines that allcalls to prefix 552 are to be sent to bra

Page 66 - Figure 13

158 Bandwidth ManagementFigure 64Call flow for Scenario 3- calls to remote branch office (destination side)1. Main office B determines that this is to a

Page 67 - Figure 14

159Alternative Call Routing for NetworkBandwidth ManagementContentsThis section contains information on the following topics:•"Description"

Page 68 - Figure 15

16 Description•H.323 Gatekeeper— provides central dialing plan management androuting for H.323-based endpoints and gateways.•SIP Redirect Server NRS —

Page 69 - Figure 16

160 Alternative Call Routing for Network Bandwidth ManagementEvent number 1 pertains to the originally dialed call that experiences lowbandwidth or un

Page 70 - Option 1

Description 161This feature enables alternate routing to occur for branch office usersregistered to the main office, when they place interzone, station-

Page 71 - Dialing plan examples 71

162 Alternative Call Routing for Network Bandwidth ManagementHow Alternative Call Routing for NBWM worksWhen a user dials a station-to-station call be

Page 72 - Figure 18

Description 163For SRG, the main office manipulates the digits in the call into a formatappropriate for routing from the SRG on PSTN/MCDN trunks.The st

Page 73

164 Alternative Call Routing for Network Bandwidth ManagementExamples of Alternative Call Routing for NBWM in operationA call from a branch office tele

Page 74

Description 165•Provision the ALTPrefix as a Steering Code at the main office. Build aRoute List Index (RLI) so these calls go to the virtual trunk or c

Page 75 - Option 2

166 Alternative Call Routing for Network Bandwidth ManagementFigure 67Digits dialed and outpulsed with Alternative Call Routing for NBWM1. IP Phone Us

Page 76 - CDP Option 2

Description 1676. The branch office receives the call and recognizes the first part of thenumber as a Steering Code. The call is steered to an RLI. The

Page 77 - Figure 21

168 Alternative Call Routing for Network Bandwidth ManagementFigure 68Call between a main office telephone and a branch office telephoneTelephone A call

Page 78 - 78 Dialing Plan configuration

Description 169Sequence of events in the call The information that follows refers toFigure 68 "Call between a main office telephone and a branch o

Page 79 - >LD86

Main office requirements 17IP Phone 2002 Supported Supported SupportedIP Phone 2004 Supported Supported SupportedIP Phone 2007 Supported Supported Supp

Page 80

170 Alternative Call Routing for Network Bandwidth Management•insert 966 (in order to compose the DID number of the destinationtelephone which is 9663

Page 81 - Option 3

Description 171Figure 70Call between a branch office telephone and another branch office telephoneTelephone B in the BO2 zone calls Telephone F in the B

Page 82 - CDP Option 3

172 Alternative Call Routing for Network Bandwidth ManagementSequence of events in the call The information that follows refers toFigure 70 "Call

Page 83 - Figure 24

Description 1733. The Call Server inserts the ALTPrefix configured for the BO2 zone priorto IP Phone F’s telephone number, dialed by the user.Example: A

Page 84

174 Alternative Call Routing for Network Bandwidth ManagementThe configuration and provisioning for the All Calls mode is exactly thesame as the regula

Page 85 - Uniform Dialing Plan

Feature interactions 175This feature does not apply to virtual trunk calls. It only applies tostation-to-station calls, and routes them over the PSTN

Page 86 - Call scenarios

176 Alternative Call Routing for Network Bandwidth ManagementNetwork Routing Service (NRS)Both the main office and branch office must be registered on t

Page 87 - Dialing plan examples 87

Feature implementation using Command Line Interface 177LD 117CommandDescriptionCHG ZALT <zone> <ALTPrefix> [<re-route all calls>]Cha

Page 88 - Figure 27

178 Alternative Call Routing for Network Bandwidth ManagementFeature implementation using Element ManagerZone configurationUse Element Manager to config

Page 89 - Dialing plan examples 89

Feature implementation using Element Manager 179A web page appears that displays the configuration parametersrelated to the Alternative Call Routing fo

Page 90 - Configuration examples

18 Description— IP User License for the IP Phone 2002, IP Phone 2004, IP Phone2007, IP Phone 1120E, IP Phone 1140E, IP Softphone 2050, MobileVoice Cli

Page 91

180 Alternative Call Routing for Network Bandwidth ManagementDiagnosticsCommand Line Interface diagnosticsLD 117 Obtain status for a particular zoneCo

Page 92

Diagnostics 181•enable/disable status of the All Calls optionProcedure 11Printing zone ALTPrefixStep Action1From the navigator, click System > Maint

Page 93 - Dialing plan examples 93

182 Alternative Call Routing for Network Bandwidth ManagementFigure 75Select by Functionality3Click Zone diagnostics. The Maintenance Commands for Zon

Page 94 - 94 Dialing Plan configuration

Diagnostics 1834Select Print Zone Alternate Prefix Information (PRT ZALT) fromthe drop-down list beside Action. SeeFigure 77Maintenance Commands for Zo

Page 95

184 Alternative Call Routing for Network Bandwidth Management4Select Show Alternate Routing Status (STAT ZALT) from thedrop-down list beside Action. S

Page 96

Maintenance 185CommandDescriptionENL ZBR <zone> [ALL] [LOC][ESA][TIM][ALT] Enable features for the branch office zone. If you donot input featur

Page 97

186 Alternative Call Routing for Network Bandwidth Management2Click Select by Functionality. The Select by Functionality webpage appears. See Figure 7

Page 98 - H.323 Master/Slave algorithm

Feature operation 187Procedure 14Suppress Alternative Call Routing for NBWM alarmsStep Action1Click IP Network > Zones.The Zones web page appears.2

Page 99 - SIP Offer/Answer model

188 Alternative Call Routing for Network Bandwidth ManagementNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02

Page 100 - Release 5.0 3 December 2007

189Emergency Services configurationContentsThis section contains the following topics:•"Overview" (page 189)•"Emergency Services Access&

Page 101 - Configuration rules

Normal Mode and Local Mode overview 19•Network Signaling (NSIG) package 37. This package is optional forSRG IP Phones to access set-based Network Clas

Page 102 - Enabling codecs

190 Emergency Ser vices configurationNortel recommends using the Emergency Services Access (ESA) feature.This is the preferred method in North America,

Page 103 - Configuring a codec

Emergency Services Access 191The Automatic Number Identification (ANI) data sent to the Public SafetyAnswering Point (PSAP) identifies the location of t

Page 104

192 Emergency Ser vices configurationConfiguring ESA for the branch officeFor ESA, the main office Call Server forwards the call to the branch officefor te

Page 105 - Configuration using LD 117

Emergency Services Access 19311Configure ESA at the branch office.12Configure the branch office zone on the branch office.The branch office zone is required

Page 106 - Maintenance commands

194 Emergency Ser vices configurationReregistering to minimally configured branch officeA branch user in Local Mode but who is not physically at the bran

Page 107 - Figure 31

Emergency Services Access 195Determining the dialing plan for ESA callsIn many jurisdictions of the United States and Canada, the emergencynumber must

Page 108 - Figure 33

196 Emergency Ser vices configurationThe Virtual Trunk must be configured to enable emergency callsoriginating from SRG IP Phones registered at the main

Page 109 - ATTENTION

Emergency Services Access 197provides CLID Verification (CLIDVER) reports that determine how anemergency call is routed, without actually routing the c

Page 110

198 Emergency Ser vices configurationFor more information about CLIDVER reports, see EmergencyServices Access Fundamentals (NN43001-613).6Configure the

Page 111 - Call scenario

Emergency Services Access 199LD 86Prompt Response DescriptionREQ NEW CHGAdd, ChangeCUST xxCustomer number as defined in LD 15FEAT DGTDigit Manipulatio

Page 112 - Management

Document status: StandardDocument version: 02.02Document date: 3 December 2007Copyright © 2005-2007, Nortel NetworksAll Rights Reserved.Sourced in Can

Page 113 - Figure 35

20 DescriptionATTENTIONWhen a telephone or trunk in the main office calls an SRG IP Phone that hasswitched to Local Mode due to WAN failure, the call i

Page 114 - 114 Bandwidth Management

200 Emergency Ser vices configurationLD 90Prompt Response DescriptionREQ NEW CHGAdd, ChangeCUST xxCustomer number as defined in LD 15FEAT NETNetwork tr

Page 115 - Figure 37

Configuring the NRS for ESA SPN 201The use of the terms Normal Mode and Local Mode apply to SRG branchuser only.Emergency Services while logged in to V

Page 116 - Feature packaging

202 Emergency Ser vices configurationTesting the ESDN numberUse Procedure 17 "Testing ESDN using an SRG telephone" (page 202) totest the ESDN

Page 117 - Advanced Configuration Notes

Emergency Service using Special Numbers (SPN) 203In many jurisdictions, the emergency number is a fixed number (for example,112 or 999). The main office

Page 118

204 Emergency Ser vices configurationNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 De

Page 119

205Enhanced UNIStim Firmware DownloadContentsThis section contains the following topics:•"Description" (page 205)•"Firmware upgrade&quo

Page 120

206 Enhanced UNIStim Firmware DownloadFor CS 1000 Release 4.5 and later, if the required firmware file does notexist on the SRG 50, or the version of th

Page 121

Firmware upgrade 207Procedure 18Upgrading firmwareStep Action1At the Main office, upgrade IP Phone firmware on the SignalingServer. For instructions, see

Page 122

208 Enhanced UNIStim Firmware DownloadNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3

Page 123

209Appendix AMedia Redirection ScenariosIn addition to basic call scenarios, Network Bandwidth Management alsosupports the following media redirection

Page 124 - Procedure 8

Normal Mode and Local Mode overview 21While in Local Mode, the SRG 50 system continues to monitor for a mainoffice CS 1000 heartbeat signal, and once d

Page 125

210 Appendix A Media Redirection ScenariosTable 21Codec switches correctly during media redirectionEvent Result1An incoming Direct Inward Dial (DID) c

Page 126

Appendix A Media Redirection Scenarios 211Event Result2The main office IP Phone initiates a calltransfer to an SRG IP Phone registered tothe main offi

Page 127

212 Appendix A Media Redirection ScenariosTable 25Conference call between main office and branch office, initiated by main office IP PhoneEvent Result1An

Page 128

213List of termsBranch officeAn SRG that is remote from the main office. The SRG provides telephonyservices using the main office servers (for Normal Mod

Page 129 - Figure 41

214 List of termsspecial manner, or who wants to be notified when a telephone user makesan emergency call. It would also appeal to a customer who wishe

Page 130 - Dialing Plan Overview

List of terms 215Local ModeThe SRG is in Local Mode when:•The IP Phones are first installed and not yet reregistered with the mainoffice•The SRG cannot

Page 131 - Figure 42

216 List of terms•packet classification•DiffServ•IP fragmentation•traffic shaping•use of the platform’s queuing mechanismsroutingThe process of selectin

Page 132 - General legend

List of terms 217ZDPZone Digit Prefix. This is the number that the main office appends to a localSRG PSTN call dialed from an SRG IP Phone in Normal Mod

Page 133 - Common details

218IndexBBranch office 213Branch office dialing plan 27CCapacity 26CDP 213CLID composition 47CLID verification 47Configuring ESA for branch office 192Config

Page 134

Index 219NRS 215OOff-net dialing plan 45On-net dialing plans 43Optional features to enhance SRGfunctionality 18PPSTN 215QQoS 215RRouting 216Routing ca

Page 135 - Figure 45

22 DescriptionIf the main office Signaling Server fails and an Alternate Signaling Serveris available, the SRG IP Phones reset and reregister with the

Page 136 - Figure 46

220 IndexNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 December 2007Copyright © 2005

Page 138 - Figure 48

Nortel Communication Server 1000Main Office Configuration Guide for SRG 50Copyright © 2005-2007, Nortel NetworksAll Rights Reserved.Publication: NN43001

Page 139 - Figure 49

Normal Mode and Local Mode overview 23Testing the phone in Local ModeFrom Normal Mode, the branch user has the option of going to Local Modemanually u

Page 140 - Figure 50

24 DescriptionBandwidth Management OverviewFor a complete overview of Bandwidth Management, see the Convergingthe Data Network with VoIP (NN43001-260)

Page 141 - Figure 51

Bandwidth Management Overview 25The time zone of the SRG is configured with the SRG zone at the mainoffice. The time zone adjusts the main office time fo

Page 142 - Figure 52

26 DescriptionCAUTIONService InterruptionIf the network is planned so that IP Phones use a different routeto the main office than that used by the SRG,

Page 143

Branch office dialing plan 27Branch office dialing planSince IP Phone users can be located at a branch office equipped with anSRG, the routing of calls t

Page 144 - 144 Bandwidth Management

28 DescriptionMusic on HoldFor SRG users in Normal Mode, the main office provides music to the userif Music on Hold is provisioned. The use of the G.72

Page 145 - Procedure 9

Limitations 29Term or context Branch officeSRG 50Network Class of Service (NCOS)telephone numbers(internal, not PSTN)DN DNLimitationsThe following is

Page 146 - Figure 55

3Revision historyDecember 2007Standard 02.02. This document is up-issued to support CS 1000 Release5.0 for SRG 50 Release 3.0. This document includes

Page 147

30 DescriptionNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 December 2007Copyright ©

Page 148

31Setting up the main officeContentsThis section contains the following topics:•"Introduction" (page 31)•"SRG information required by th

Page 149

32 Setting up the main office•information which allows the administrator to create an NCS (H.323Gatekeeper or SIP Redirect Server) entry for the SRG•if

Page 150

Main office information required by the SRG 33Use Table 5 "Main office interoperation information" (page 33) to recordmain office information r

Page 151

34 Setting up the main officeMain office components Information about this systemZone dialing:•ZDP appended to SRG IP Phone PSTNdialing strings to redi

Page 152 - Figure 58

Zone parameters 35Table 6Configure Customer Data Home Location Code and Virtual Private Network IdentifierPrompt Response DescriptionREQ: CHGChanging ex

Page 153 - Figure 59

36 Setting up the main officeCommandDescriptionDefine a zone as a branch office zone.CHG ZDST <Zone> <yes|no> <StartMonth> <StartW

Page 154 - Figure 60

Zone parameters 372. Select the zone to be configured and configure the following properties.•Basic Property and Bandwidth Management (see Figure 3 &quo

Page 155

38 Setting up the main officeFigure 4Zone Time Difference and Time web pageZone parameters must be configured on the main office and the branchoffice. For

Page 156

Branch office IP Phone configuration at the main office 39•Customer Number•Branch Office Zone•Prime DN corresponding to the BUIDSee Telephony Manager 3.1

Page 157 - Figure 63

4 Revision historyNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 December 2007Copyrig

Page 158 - Figure 64

40 Setting up the main officePrompt Response Description…… …SCPW xxxxStation Control PasswordMust equal Station Control Password Length (SCPL) asdefine

Page 159 - Bandwidth Management

SIP IP Trunks configuration at the main office 41Figure 5SIP Trunk configuration in Element Manager8Click Save and Transfer.The Save and Transfer window

Page 160

42 Setting up the main officeThe Gateways Endpoints window appears.The SRG registers as a static SIP endpoint. See Figure 7 "GatewaysEndpoints win

Page 161 - ALTPrefix

43Dialing Plan configurationContentsThis section contains the following topics:•"Overview" (page 43)•"On-net dialing plan" (page 43

Page 162

44 Dialing Plan configuration•Uniform Dialing Plan (UDP) – Location code is added to the DN forthe BUIDATTENTIONNortel recommends that the SRG use CDP.

Page 163 - Dialing plans

SIP/H.323 zones 45Off-net dialing planWhen dialing to the PSTN, the Call Server determines that the calldestination is off-net by analyzing the digits

Page 164 - Figure 66

46 Dialing Plan configurationIt is possible to divide a system into several zones. It is also possible todivide a customer within a system into differe

Page 165 - Description 165

Zone-based digit manipulation 47The combination of zone-based digit manipulation and CS 1000 routingcapabilities can be used to achieve many other rou

Page 166 - Figure 67

48 Dialing Plan configurationConfiguring the dialing plan for PSTN access to SRG users inNormal ModePreparing to configure the dialing planBefore configur

Page 167 - Description 167

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 49•Configure the NRS—see Procedure 4 "Configuring the NRS database"(pa

Page 168 - Figure 68

5ContentsNew in this release 9Other 9Subject 9Intended audiences 9Related information 9NTPs 10Online 10CD-ROM 10Description 11Contents 11Survivable Re

Page 169 - Figure 69

50 Dialing Plan configurationFor example, assume that AC1 = 1, AC2 = 2, and ZDP = 101.If an SRG user dials 1 87654321, ZDP is inserted in the dialeddig

Page 170

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 51LD 117 Define the zone digit manipulation for the branch office zone at the ma

Page 171 - Figure 70

52 Dialing Plan configurationNortel recommends that the ZDP attribute for each branch officezone be set to a unique non-dialable number within the diali

Page 172 - Figure 71

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 53Prompt Response DescriptionCUST xxCustomer number as defined in LD 15.FEAT D

Page 173 - Description 173

54 Dialing Plan configurationPrompt Response Description0-5110-127Range for Large SystemsRange for MG 1000B…DMI 1-999Digit Manipulation Index number as

Page 174 - Operating parameters

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 55Prompt Response DescriptionSPN x…xSpecial Number translationEnter the SPN di

Page 175 - Feature interactions

56 Dialing Plan configuration•Be careful when choosing how many dialed digits to include in theSPN. If one of the dialed digits is included in the SPN

Page 176

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 57>LD 90REQ NEWCUST 0FEAT NETTRAN AC1TYPE SPNSPN 1011FLEN 14 11 digits for

Page 177 - Sample printout

58 Dialing Plan configurationThe Routing Entries window opens, as shown in Figure 8 "NRSRouting Entries window with no endpoint selected" (pa

Page 178 - Accessing the Zones web page

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 59Figure 10NRS Routing Entries window for selected endpoint7Click Add in the R

Page 179 - Figure 73

6 ContentsDialing Plan configuration 43Contents 43Overview 43On-net dialing plan 43Off-net dialing plan 45Routing calls 45SIP/H.323 zones 45Zone-based

Page 180 - Diagnostics

60 Dialing Plan configurationFor example, if ZDP = 101, it is possible to provision multipleNumbering Plan Entries (101, 1011, and so on) to route call

Page 181 - Maintenance web page

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 61Prompt Response DescriptionISPN NOIP Special NumberINST x…xInsert. Up to 31

Page 182 - Select by Functionality

62 Dialing Plan configuration>LD 86REQ NEWCUST 0FEAT DGTDMI 18DEL 3Set to remove ZDP added in the main officeINSTCTYP LOC Set according to associate

Page 183 - Show Status

Configuring the dialing plan for PSTN access to SRG users in Normal Mode 63Prompt Response Description…- RLI 0-999Route List Index configured in LD 86

Page 184 - Maintenance

64 Dialing Plan configurationFigure 12Zone Dialing Plan and Access CodesTesting PSTN access using an SRG IP PhoneUse Procedure 6 "Testing PSTN acc

Page 185 - Element Manager maintenance

Dialing plan examples 65For calls that tandem over the Virtual Trunk to the branch office and goout to the PSTN trunk(s) in the branch office, the follo

Page 186 - Suppress alarms

66 Dialing Plan configurationThis section describes the common call scenarios. The unique callscenarios are described with the configuration of the corr

Page 187 - Feature operation

Dialing plan examples 67Normal Mode: Main office telephone makes a call over the PSTNthrough the SRG Routing is configured so the destination code of th

Page 188

68 Dialing Plan configurationFigure 15Normal Mode: SRG IP Phone makes a call over the PSTNA telephone registered to the SRG calls another telephone reg

Page 189 - Overview

Dialing plan examples 69The user must have configured the fallback route appropriately. See theSRG50 Configuration Guide (NN40140-500) for further infor

Page 190 - Emergency Services Access

Contents 7Enhanced UNIStim Firmware Download 205Contents 205Description 205Firmware upgrade 206Appendix A Media Redirection Scenarios 209List of terms

Page 191 - Emergency call routing

70 Dialing Plan configurationOption 1DN ranges in the main office and SRG are unique; DNs for SRG IPPhone are the same in Normal and Local ModeThis is t

Page 192

Dialing plan examples 71Figure 18 "Calls to an SRG IP Phone and a main office IP Phoneregistered to the main office " (page 72) shows the WAN

Page 193 - Emergency Services Access 193

72 Dialing Plan configurationFigure 18Calls to an SRG IP Phone and a main office IP Phone registered to the mainofficeNortel Communication Server 1000Mai

Page 194

Dialing plan examples 73Figure 19Calls to an SRG analog phone, SRG IP Phone, and a main office IP PhoneConfiguration To configure the main office:•Configur

Page 195 - Configuring the main office

74 Dialing Plan configurationFEAT ESNCDP YESMXSC 50NCDP 4DLTN YES•Configure the CDP Distant Steering Code (DSC) in LD 87.>LD87REQ NEWCUST 0FEAT CDPTY

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Dialing plan examples 75The users in both the main office and the SRG dial only the DN for alltelephones in the main office and the SRG in both Normal M

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76 Dialing Plan configurationFigure 20CDP Option 2Call scenarios Common call scenarios for this CDP option are listedin "Call scenarios" (pag

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Dialing plan examples 77Figure 21SRG analog phone calls an SRG IP Phone and a main office IP Phoneregistered to the main office•Local Mode: SRG IP Phone

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78 Dialing Plan configurationIn this scenario, the WAN and the NCS are working. However, theSRG IP Phones are redirected to the SRG and are in Local Mo

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Dialing plan examples 79Figure 22SRG analog phone calls an SRG IP Phone and a main office IP PhoneConfiguration To configure the main office:•Configure the

Page 201 - On-Site Notification

8 ContentsNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 December 2007Copyright © 200

Page 202 - Testing the ESDN number

80 Dialing Plan configurationCUST 0FEAT ESNCDP YESMXSC 50NCDP 4DLTN YES•Configure the CDP Distant Steering Code (DSC) in LD 87.>LD87REQ NEWCUST 0FEAT

Page 203

Dialing plan examples 81For more information on configuring the main office and NRS, see BranchOffice Installation and Commissioning (NN43001-314) and IP

Page 204

82 Dialing Plan configurationFigure 23CDP Option 3Call scenarios Common call scenarios for this CDP option are listedin "Call scenarios" (pag

Page 205

Dialing plan examples 83Figure 24SRG analog phone calls an SRG IP Phone and a main office IP Phoneregistered to the main office• Local Mode: SRG IP Phon

Page 206 - Firmware upgrade

84 Dialing Plan configurationIn this scenario, the WAN and the NCS are working. If the main office userdials the SRG DN (42xx) to call the IP Phone, the

Page 207 - Upgrading firmware

Dialing plan examples 85For more information on configuring the main office and NRS, see BranchOffice Installation and Commissioning (NN43001-314) and IP

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86 Dialing Plan configurationCall scenariosThis section describes how calls interact between the SRG and main officewith UDP.Calling from main office to

Page 209 - Media Redirection Scenarios

Dialing plan examples 87Calling from the SRG to the main office, in Normal Mode In thisscenario, a telephone registered at the SRG calls an SRG IP Phon

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88 Dialing Plan configurationFigure 27SRG analog phone calls an SRG IP Phone and a main office IP Phoneregistered to the main officeNortel Communication

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Dialing plan examples 89Calling in Local Mode In this scenario, the IP Phones at the SRGare in Local Mode because the WAN is down. The SRG IP telephon

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9New in this releaseThe CS 1000 Main Office Configuration for SRG50 (NN43001-307) for CS1000 Release 5.0 includes support for SRG 50 Release 3.0.The fol

Page 213 - List of terms

90 Dialing Plan configurationFigure 28SRG analog phone calls an IP Phone and a main office IP Phone registeredto the SRGConfiguration examplesThe followi

Page 214 - Gatekeeper

Dialing plan examples 91To configure the main office:•Configure the ESN Control Block for UDP in LD 86.>LD86REQ NEWCUST 0FEAT ESNAC1 16• Configure Digi

Page 215 - List of terms 215

92 Dialing Plan configurationTYPE RDBCUST 00ROUT 120DES VTRKNODE51TKTP TIEVTRK YESZONE 101NODE 51PCID H323ISDN YESMODE ISLDDCH 12IFC SL1INAC YESTo confi

Page 216 - 216 List of terms

Dialing plan examples 93— Set LOC to 504.•Set the BUID on the IP Phones to <VoIP trunk destination code> +<LOC> + <DN>.For more info

Page 217 - List of terms 217

94 Dialing Plan configurationNortel Communication Server 1000Main Office Configuration Guide for SRG 50NN43001-307 02.02 StandardRelease 5.0 3 December 2

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95Bandwidth ManagementContentsThis section contains information on the following topics:•"Introduction" (page 95)•"Codec negotiation&qu

Page 219 - Index 219

96 Bandwidth ManagementIP Peer Networking supports the per-call selection of codec standards,based on the type of call (interzone or intrazone). IP Pe

Page 220 - 220 Index

Codec negotiation 97SRG 50 does not support G.723 codec.ATTENTIONIf the payload sizes are set higher than the default values (for example, to supporta

Page 221

98 Bandwidth Managementcall is not known until both call endpoints have negotiated which codec touse. The bandwidth used for calculating the usage of

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Codec negotiation 99that one node is Master and the other node is Slave. The outcome of theMaster/Slave negotiation is not known in advance; it is a r

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